Terms & Conditions

Name: Vesta Lines Lighting
Address: Shop 1, 886 Woodville road,, Villawood, NSW, 2163, AU
Telephone: 0432 523 551

Access to and use of this website (“vestalines.com.au”) is provided by Vesta Lines subject to the following terms: By using vestalines.com.au you agree to be legally bound by these terms, which shall take effect immediately upon first use of this website. If you do not agree to be legally bound by all the following terms please do not access and/or use vestalines.com.au. Vesta Lines may change the terms of use at any time by updating this page from time to time. Please review these terms each time you use Vesta Lines site to ensure you are aware of any changes that have been made since your last visit. Your continued use of vestalines.com.au after changes are made means you agree to be legally bound by the updated and/or amended terms of use.

All information on Vesta Lines’s website vestalines.com.au is protected by copyright and cannot be copied, reproduced, republished, broadcasted, transmitted and made available to a third party or general public without the written permission of Vesta Lines. The information is for personal use only for the purpose of product evaluation as to its suitability for a particular application unless you are a registered business that has been appointed as a Reseller in which case the information is available for the purposes of on-selling Vesta Lines’s products. General Conditions. If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable. These terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.

Returns & Refunds Policy

30-Day Returns

Vesta Lines Lighting offers a 30-day return period from the date of delivery on eligible items.

To be eligible for a return:

Proof of purchase is required
Items must be unused, uninstalled, and in original packaging
Products must be returned in resalable condition

Change of Mind

If you change your mind, you may return the item within 30 days.

Return shipping costs are the customer’s responsibility
Refunds are issued after inspection and approval
Original shipping fees are non-refundable

Faulty or Incorrect Items

If your item is faulty, damaged, or incorrect, please contact us within 7 days of delivery.
We may request photos or details to assess the issue.

In line with Australian Consumer Law, you are entitled to a repair, replacement, or refund for products that are faulty or not as described.

Refunds

Once your return is received and inspected, approved refunds will be processed to the original payment method within 5–10 business days.

Non-Returnable Items

The following items are not eligible for return unless faulty:

Custom or special-order products
Clearance or sale items (unless stated otherwise)

How to Return an Item

To initiate a return, please contact us at:
📧 info@vestalines.com.au
📞 0432 523 551

We will provide return instructions once your request is approved.